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7 essentials to manage your business functions remotely.If you found effected your home call us for disinfection or pest control -91-9877941672
Dear ,
As your business adjusts to different working styles, in the wake of COVID-19, it is important to have the most reliable digital solutions by your side. These solutions can ensure that you are always in control of your critical business functions from anywhere and at any time.
Through these trying times, you and your teams may face several questions pertaining to business operations. Here are seven essential tools that answer your most prevalent business questions:
1.
There are restrictions placed on travel and we have all been advised to work remotely, how do we connect with larger groups?
With VIL’s Audio Conferencing Solution, you can initiate a conference call with all your employees through a single click. As an administrator, you can choose to selectively mute or unmute calls of the participants. You can also record all calls, easily.
2.
My employees are working from home, how do I ensure the security of data in employee-owned devices?
You can enjoy complete control over business data on applications and devices, whether they are company-owned or employee-owned, thanks to VSDM (Vodafone Secure Device Manager). This solution ensures complete compliance to your corporate policies, including secure access to corporate emails & intranet portals.
3.
Face-to-face meetings are not possible now, how do I give my employees access to the tools they need to collaborate remotely?
With Gsuite you can connect using Hangouts, communicate securely using Gmail, keep sharing with Google Drive and collaborate with Docs, Sheets and Slides.
4.
My company is governed by SEBI/RBI/IRDA and there are mandates by their regulations on customer selling and communication, how can I allow employees to make & receive customer calls at home with full recording facilities?
Thanks to VIL’s mCRS (mobile Call Recording Solution) there is no need for employees to be physically present in office or in the company call centers which have recording facilities. mCRS enables 100% recording of all incoming and outgoing calls on the employee’s mobile, together with secure and automatic transfer of the recordings to your company’s own servers as soon as the call is completed.
5.
My service touch points will be inoperable for a while as the operators will be working from home, how do I reach out to my clients and prospective customers?
Our Cloud Telephony Auto Receptionist solution helps enterprises communicate with current customers and prospective customers through intelligent call routing and monitoring for better governance. This is a low-cost, yet effective solution and can be configured via a DIY panel. The panel can be set up to be time-based, department-based, etc. and helps you create multilingual customized welcome messages. You can also capture customization daily, weekly, or monthly reports.
6.
Can I ensure that my employees are distancing themselves from COVID-19 affected areas?
With Vodafone Location Tracker, you can track location basis latitude-longitude of the cell tower that corresponds to your employee’s coordinates. You also get an option to geo-fence the employee’s location and configure alerts using a simple web portal.
7.
I had to alter my business hours due to the outbreak of COVID-19, how do I communicate this to customers?
With Mobile Advertising you can reassure customers who visit your stores and retail outlets. Through localised messaging you can inform them about your business continuity, store operational hours, and any special instructions. VIL’s wide range of communication solutions such as SMS, outbound-dialling and digital channels help you send customised communication to customers within any desired radius of your outlets.
If you have any queries or need a session to seek consulting regarding BCP-related products, you can get in touch with your Account Manager.
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